Download Industrial Excellence: Management Quality in Manufacturing by Prof. Christoph H. Loch, Prof. Ludo Van der Heyden, Prof. PDF

By Prof. Christoph H. Loch, Prof. Ludo Van der Heyden, Prof. Luk N. Van Wassenhove, Prof. Dr. Arnd Huchzermeier, Cedric Escalle (auth.)

In 1994, the assumption for this undertaking (we weren't then brooding about a e-book) arose in a context of transforming into exposure surrounding prizes just like the D- ing Award, the Malcolm Baldrige Award, and the eu caliber Award, prompting us to invite: “Could we de?ne what world-class production is? It’s obtained to be greater than handling procedures. Are the USA and Japan fairly within the lead, as such a lot of examples suggest?” Xavier de Groote, our colleague within the Operations administration team at INSEAD, made a massive contribution to the formula of the ?rst model of our framework, the ?rst questi- naire, and the ?rst variation of the economic Excellence Award (IEA) in 1995. He witnessed the crowning of the ?rst winner, STMP Laval (which turned Solvay automobile quickly afterwards and later Ingeny following its merger with Plastic Omnium). the reply to our preliminary questions are available during this ebook. whereas the adventure took seven years and used to be faraway from effortless, we think now we have made a few growth. we've offered the IEA each year due to the fact 1995 in France, and in Germany on account that 1997. during this attempt, now we have analyzed questionnaires from hundreds and hundreds of vegetation, visited a hundred of them, and given prizes to 30. We didn't understand what we would realize once we ?rst approached this venture yet we got here away deeply impressed.

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1 for a summary view of how the chapters illustrate our framework). We start the plant tours with an illustration of excellence in supply chain management. The Visteon plant (Chap. 1. 3 Operationalizing Management Quality 21 the complexity of the manufacturing system prevalent in the automobile sector. Management strengths described include direction-setting, communication, measurement, and employee participation. The Faurecia factory (Chap. 3) provides an excellent example of customer integration, though new product development and production processes are also noteworthy.

H. , Industrial Excellence © Springer-Verlag Berlin Heidelberg 2003 26 2 Visteon Charleville-Mézières Plant Fig. 1. The plant Martin, Jaguar, Lincoln, Mazda, Mercury, and Volvo brands. 2 billion, and 210 plants and 364,550 employees throughout the world. The Visteon Corporation was Ford’s vehicle systems and component subsidiary up until June 28, 2000, when it was officially spun off. The Visteon name was launched in 1997 at the Frankfurt Motor Show in order to prepare the unit for a possible sale or spin-off.

6 New Product Development/Process Improvements Consistent with the Ford Production System, there is one new product development (NPD) center per line of products. Thus the air conditioning development center is located in Cologne, Germany, and the heater core center in the United States. The plant, however, has built a concurrent engineering center (referred to as “Simultaneous Engineering Team”, SET) located between the two main buildings on the site. The three-year-old SET center houses 20 engineers.

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